PAYMENT
Secure payment options are outlined on our on-line store.
For on-line purchases of our Limited Edition or Teeny Pips ranges payment must be made in full through our on-line check out to initiate dispatch.
For Bespoke and Specialty Fitting services a 40% deposit must be made through one of our approved payment methods to progress service at the time of confirmation to proceed by the Client (refer second consultation of the bespoke section on this website). We will discuss this process with Clients during the consultation phases.
POSTAGE
Postage costs are to be borne by the customer, unless otherwise specified.
Pip Hold Shoes predominately uses Australia Post to ship your product. However, from time to time will use other carriers depending on circumstance.
Shipping costs are calculated at the time of checkout.
SIZING
Pip Hold Shoes crafts shoes on many different lasts. Depending on the shoe, customers will note sizes may be listed in Australian Sizes, US sizes, European Sizes or UK sizes.
YOUR RIGHTS
Australian Consumer Law provides you with certain rights including that products you order are of a satisfactory quality, are fit for the intended purpose for which they were designed and fit with the description as provided on this website.
The law also provides for remedies if a product is defective.
Pip Hold Shoes will respect your rights at law.
In addition, if you wish to cancel your order Pip Hold Shoes will comply and provide a full refund, provided the order has not yet been dispatched.
If the order has already been dispatched, Pip Hold Shoes will accept receipt of the return of the unopened package (with products in the condition as per our Returns and Refunds Policy) as cancellation of the order, and provide a refund of the order price as processed at the on-line checkout at time of purchase. However, return postage in this instance will be borne by the sender and not Pip Hold Shoes.
INTELLECTUAL PROPERTY RIGHTS
You are not granted permission to copy, reproduce, redistribute or in any other way use the content, including but not limited to graphics, photographs, music, video and/or text of this website. The content of this website it to be used only for your own personal, non-commercial use as permitted by Pip Hold Shoes and/or its third party providers /licensors.
All designs, trademarks and other intellectual and material property remain the property of Pip Hold shoes.
You agree that you are responsible for any breach of this condition, including if someone else using your internet account does not comply with these terms and conditions, and Pip Hold Shoes suffers any loss or damage as a result, and fully compensate Pip Hold Shoes accordingly.
THIRD PARTY WEBSITES and PROVIDERS
Pip Hold Shoes may include links to third party providers on this website. While every effort has been made by Pip Hold Shoes to only provide links to reputable websites and service providers, Pip Hold Shoes has not reviewed the full content of all such websites and providers. As such we do not take responsibility for the content and accuracy of third party websites, and can-not be directly nor indirectly held responsible nor liable for the practices and policies of third party providers, nor liable for any damage, loss or offence caused by, or in connection with, the use of such third party websites and services.
Governing Law for Pip Hold Shoes policies and procedures is the South Australian Law
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